Frequently Asked Questions
❓ 1. Are you a manufacturer or trading company?
We are a professional manufacturer specializing in healthcare products for more than 15 years, ensuring high quality and competitive pricing.
❓ 2. Can you do OEM and ODM?
Absolutely. We offer flexible OEM and ODM services including material, color, design, packaging, and logo customization tailored to your requirements.
❓ 3. Can I get some samples?
Yes, we accept sample orders. Typically, we provide one complimentary sample (subject to availability), while customers cover freight costs.
❓ 4. What is the lead time for samples and mass production?
Samples usually take 3-7 days. For mass production, it generally takes around 35 days after advance payment and artwork confirmation.
❓ 5. How does your factory control the quality?
We maintain stringent quality control through a dedicated QC team that inspects every detail at each production stage and examines each item individually post-production.
❓ 6. What are the packaging and shipping options?
Products are vacuum-sealed in sterile packaging. We offer global delivery via international courier or sea freight with flexible custom branding options.