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Frequently Asked Questions
Are you a manufacturer or a trading company?
We combine manufacturing and sales capabilities through our own specialized production facilities, ensuring high-quality control and competitive pricing.
What shipping methods do you offer?
We support all standard shipping methods including Express, Air Freight, and Sea Freight (EXW, FOB, CIF, DDU, CFR, etc.).
What is the standard delivery time?
For stock items, delivery is within 1-3 days. Small orders typically finish within a week, while bulk orders exceeding 200,000 pcs may take 10-30 days depending on the quantity.
Can I request samples for testing?
Yes, we provide free existing samples (freight collect). Customized samples with your logo typically take 3 days and require a sample fee.
Do you provide OEM/ODM customization?
Yes, we offer both OEM and ODM services. Custom shapes or specific wristband requirements are available with a higher MOQ and mold cost.
How is product quality guaranteed?
Our QC team inspects every batch before delivery. All raw materials used are eco-friendly and compliant with CE, MSDS, and Biocompatibility standards.